Questions, answered
Certification, pricing, insurance, warranties and how the program works.
SpectraCare
Who backs the warranty?
SpectraCare warranties are backed by A+ rated carriers and structured to comply with regulatory guidelines.
Who receives the payout?
The customer, directly. Not the MSP.
Do we need extra contracts with clients?
No. SPECTRA provides standard terms that embed into your existing Statement of Work.
What if a client migrates a certified service mid-term?
Coverage follows the certified service, not a fixed configuration. Resubmit proof once the new environment is live.
Does coverage renew automatically?
No. SpectraCare warranties are renewed and verified annually.
Can we buy more than our level includes?
Yes, in $10,000 increments up to $500K per certified service and $1M per customer across services.
Is this insurance?
No. SpectraCare is a service performance warranty. It is not an insurance policy and does not indemnify financial losses: that is what a cyber policy is for.
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