SpectraCare
Certified is one thing. Guaranteed is another.
SpectraCare is a performance warranty on the services SPECTRA has certified. If a certified service fails during a covered cyber event, we refund your client directly: no deductible, no loss calculation, no lawyers.
SpectraCare
What It Is
SPECTRA inspects and certifies the security services an MSP delivers. SpectraCare is the financial commitment behind that certification: if a certified service fails to perform during a covered cyber event, the warranty value is refunded to the customer.
- A covered cyber event
- A certified service fails to perform For example a backup that doesn’t restore or MDR that misses a ransomware event
- SPECTRA pays your client directly No loss calculation, no deductible
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Real value
$1,000,000Every customer is eligible to receive up to $1,000,000 in warranty value.
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Pays the client, not the MSP
The payout goes to the customer, directly. If a certified service fails during a covered cyber event, SPECTRA refunds your client: no third-party firm swooping in, no claims process slowing things down.
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Binary payout
The certified service either performed or it didn’t. No loss calculation, no requirement to prove a financial loss, no deductible.
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Fast
Your clients receive fast cash in a crisis, and you stay in the room. No investigation, no months-long claim.
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Fully-backed
SpectraCare warranties are backed by A+ rated carriers and structured to comply with regulatory guidelines.
How SpectraCare Works
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Assigned by service
SpectraCare is assigned on a per-service basis, tied to the specific certified services an MSP delivers: MDR, BEC protection, and backup each carry their own warranty terms.
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No new contracts
SPECTRA provides standard warranty language that embeds directly into your existing Statement of Work: there’s nothing separate to sign with your client.
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Full terms
For the complete terms and conditions associated with SpectraCare, read the SpectraCare Terms & Conditions.
SpectraCare vs. Cyber Insurance
Failure of a certified service, for example a backup that doesn’t restore or MDR that misses a ransomware event
Financial losses from a cyber event: breach costs, forensics, legal, downtime, fines, ransom
SPECTRA pays your client directly
Insurer pays after investigation and proof of financial loss
Fast. Binary payout, no loss calculation
Months, depending on claim complexity
None
Typically $5K–$50K+
No
No
SpectraCare vs. Vendor Warranties
Tied to SPECTRA’s independent verification of the whole certified service, not to one vendor’s product. Binary payout, no per-endpoint calculation, no requirement to prove a financial loss, no deductible.
Tied to the performance of one specific tool, usually MDR. Typical payout is around $1,000 per affected endpoint up to a capped total. Requirements are demanding: correct configuration, a documented financial loss, and the vendor reserves audit rights.
Frequently Asked Questions
Who backs the warranty?
SpectraCare warranties are backed by A+ rated carriers and structured to comply with regulatory guidelines.
Who receives the payout?
The customer, directly. Not the MSP.
Do we need extra contracts with clients?
No. SPECTRA provides standard terms that embed into your existing Statement of Work.
What if a client migrates a certified service mid-term?
Coverage follows the certified service, not a fixed configuration. Resubmit proof once the new environment is live.
Does coverage renew automatically?
No. SpectraCare warranties are renewed and verified annually.
Can we buy more than our level includes?
Yes, in $10,000 increments up to $500K per certified service and $1M per customer across services.
Is this insurance?
No. SpectraCare is a service performance warranty. It is not an insurance policy and does not indemnify financial losses: that is what a cyber policy is for.
SpectraCare comes with certification
It’s included from Level 1 and grows with your level. Start with SPECTRA Approved: free, self-service, about 20 minutes.